Terms and conditions

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Introduction

Bhutan Holiday Trips is a tour operator approved by the Tourism Council of Bhutan, Royal Government of Bhutan with the registration number 1042097. Tourists are advised to read the following terms and conditions carefully before booking a trip with us. 

Tour price and surcharge

All tourists coming to Bhutan must pay a daily fee fixed by the government as follows:

  1. USD 200 per person per night for the months of January, February, June, July, August and December.
  2. USD 250 per person per night for the months of March, April, May, September, October and November.
  3. For a group of two persons, there is surcharge of USD 30 per person per night in addition to the daily fee
  4. For solo traveler, there is surcharge of USD 40 per person per night in addition to the daily fee
  5. The daily covers accommodation in a minimum of 3 star hotel, land transport, a certified guide, meals and trekking equipment.
  6. However, the daily fee does not cover a one-time visa fee of USD 40, which has to be paid by each tourist.

Deposit and final payment

You are expected pay 30% of the tour cost at the time of booking the trip, with the remaining amount to be paid 45 days ahead of arrival. If you confirm the booking within 45 days before arrival, you have to make the full payment at the time of booking. In addition, if you wish to upgrade your accommodation facilities four or five star or want your services and meals to be more luxurious, there will be additional charges, which will be communicated to you before confirmation of such booking. Accordingly, you will be required to pay higher deposit when booking the trip.

Young Travelers

If the traveler is below 18 years old, he or she must be accompanied by elders or guardians for the entire tour. The adult will be fully responsible for the conduct and wellbeing of the young traveler. Accordingly, the adult will accept the terms and conditions on his or her behalf including all the risks and limitations of liability.

Airfare

Tour cost does not cover international airfare or domestic airfare. If you like us to arrange flights for you, we can facilitate through a particular airline and you are expected to comply with their terms and conditions. However, Bhutan Holiday Trips will not be responsible for any changes in airfare, itineraries or flight times.

Travel document

Your passport must have a minimum validity of 6 months during your visit to Bhutan. Bhutan Holiday Trips will ensure that you receive the Bhutanese visa and permits in advance of your visit. You are expected to take care of visas and permits for other countries. This will depend on where you want to travel before or after Bhutan. Bhutan Holiday Trips is not responsible for any expenses incurred due to the client’s failure to secure proper travel documentation. 

Tips and gratuities

Tour cost does not cover tips and gratuities for your tour guide; driver, trekking crew, hotel staff, etc.  While it is not mandatory, you are expected to leave some amount as tips if you are satisfied with their service.

Third Party Services

If you like to avail services, which are outside the tour package, we will arrange it for you through a third party. However, there will be additional charges and you will have to pay for it. Bhutan Holiday Trips will not responsible for any lapses in the services provided by the third party.

Modification by the company

Bhutan Holiday Trips reserves the right to make reasonable alteration to the confirmed itinerary caused by an unexpected event or unavoidable circumstances, which may otherwise affect the tour. With time permitting, Bhutan Holiday Trips will communicate the changes to the travelers before departing for Bhutan.  

Modification by the Client

Any changes to the confirmed itinerary by the client will be accepted only if it is sent in writing. Although every effort will be made to accommodate the changes and additional requests, their availability cannot be assured. Any additional cost or expenses arising from the modification will be charged to the client(s). 

Cancellation 

 A tourist may cancel their booking in writing to Bhutan Holiday Trips, where applicable. You will be liable to pay cancellation charges, which will depend on the date on which the request for cancellation has been received as follows:

Date of cancellation % refund
45 days & more  100% Refund of tour cost 
30-44 days             80% Refund of tour cost
20-29 days         50% Refund of tour cost 
15-19 days    30% Refund of tour cost
0-14 days         100% Cancellation fee 

Any bank charges or fees for transfer of the refund amount will be borne by the client.

There is cancellation policy for every hotel and airline. Please check with us if you want to know about the cancellation policy of a particular hotel or airline.  

Public Holidays

It is possible that certain facilities such as museums, restaurants, hotels, and shopping may remain closed during local or national holidays or special events. While every effort will be made to make alternative arrangements, Bhutan Holiday Trips will not be responsible for any closures, changes to the itinerary or curtails for any reason. 

Limitation of Liability 

Every effort will be made to ensure the safety and comfort of the client(s). However, the company will not be responsible for any risk or danger caused by factors or circumstances beyond our control. These may include but not limited to the risk of traveling through difficult areas, risk of automobile, aircraft, or horse riding accidents; natural calamities and accidents or illness in areas where medical facilities are not available. 

Travel Insurance 

The cost of the tour does not include any insurance coverage. We strongly advise you to purchase travel insurance from your country that covers trip cancellation, curtailment, medical expenses due to injury or illness including emergency helicopter evacuation to the medical facility and other expenses incurred due to loss, damage, delay or inconvenience caused by unexpected circumstances.